Warranty Assistant Position at Keeper Systems

Keeper Systems is a leading provider of warranty management solutions in Nigeria, specializing in administering warranty programs for manufacturers, dealers, and service providers. Our team of professionals is dedicated to offering excellent customer service while ensuring the effective management of warranty programs.

Location: Nigeria
Employment Type: Full-time

Position Overview

We are looking for a highly organized and customer-focused Warranty Assistant to become a part of the Keeper Systems team. In this role, you will be responsible for processing warranty claims, coordinating repairs and replacements, and delivering outstanding customer service to our clients.

Key Responsibilities

• Process warranty claims and oversee the coordination of repairs and replacements.
• Work closely with the operations team to resolve warranty issues in a timely and efficient manner.
• Provide exceptional customer service and ongoing support to customers.
• Communicate effectively with customers, dealers, and service providers to address warranty-related issues.
• Maintain accurate records and databases of warranty claims and repairs.

Qualifications and Skills

• At least 1 year of experience in customer service, operations, or a related field.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work both independently and as part of a collaborative team.
• Proficiency in Microsoft Office and Google Suite.

Salary

• N250,000 – N300,000 monthly.

How to Apply

Interested and qualified candidates should send their resume and cover letter. Please use the job title as the subject of the email.

Application Deadline: 10th April, 2025