Kuda Bank
Kuda is a digital-only, app-based bank on a mission to make banking seamless and affordable for Africans everywhere — on the continent and across the globe. We’re known for eliminating hidden banking charges, helping users spend smarter, and save more. With backing from top global investors, and offices in London, Lagos, and Cape Town, Kuda is quickly becoming the go-to neobank for Africans.
We’re expanding and looking for passionate, driven individuals to join our team. If you’re ready to be part of a fast-growing fintech and help shape the future of financial services across Africa, this opportunity is for you.
Location: Lagos
Employment Type: Full-Time
Role Summary
As a Business Development Manager, you’ll lead efforts to grow Kuda’s merchant base and promote the adoption of KudaPOS. This role requires a strategic leader who can build strong relationships, manage high-performing teams, and drive measurable results.
Key Responsibilities
Merchant Acquisition and Relationship Building
- Grow and manage a strong merchant network for KudaPOS in Lagos
- Identify and onboard merchants in retail, FMCG, hospitality, and e-commerce sectors
- Build lasting partnerships with agents, aggregators, and merchants
Team Management and Training
- Lead and support a team of 20+ field agents and business development executives
- Create and deliver training programs to ensure product knowledge and engagement
- Provide continuous support and onboarding for new team members
Sales Enablement and Merchant Engagement
- Increase awareness of KudaPOS features among merchants and customers
- Support merchants in encouraging customer usage
- Work closely with merchants to resolve issues and suggest improvements
Performance Tracking and Reporting
- Set and manage sales targets with clear strategies to exceed them
- Report on team performance, sales trends, and market insights weekly
- Align team efforts with business goals
Market Strategy and Expansion
- Strengthen connections with external partners and drive business growth
- Identify new opportunities to increase agent and merchant onboarding
- Implement strategies that boost sales and expand market reach
Cross-Team Collaboration
- Work hand-in-hand with marketing, operations, and customer success teams
- Enhance internal processes and improve the merchant experience
Requirements
Education and Experience
- Bachelor’s degree in Business, Marketing, or a related field
- Minimum of 3 years in business development, sales, or merchant acquisition (fintech or financial services experience is a plus)
- Proven ability to manage and train sales teams to meet goals
- Experience building and maintaining merchant networks
Skills and Attributes
- Strong leadership and team management
- Excellent communication and negotiation skills
- Familiar with CRM tools and Microsoft Office Suite
- Analytical thinker with a strategic mindset
- Target-driven and proactive
Application Deadline
Not specified
To apply for this job please visit jobs.workable.com.