Account Assistant Needed at dsm-firmenich

Dsm-firmenich is a leader in nutrition, health, and beauty, driving innovation by combining the essential, the desirable, and the sustainable. With over 150 years of R&D expertise, we bring progress to life through the work of our talented teams. From master perfumers and flavorists to expert nutritionists and scientists, we collaborate closely with our customers to support their ambitions. Our diverse and passionate workforce of nearly 30,000 employees is committed to creating a positive impact on both people and the planet.

Location: Lagos
Employment Type: Full-time
Job ID: 74857

Position Overview

We are seeking an Account Assistant to support our commercial team in managing both external and internal accounts. In this role, you will assist with project administration, account management activities, customer data handling, and the product lifecycle. You will be responsible for routine inquiries from clients and ensuring smooth operations within the team.

At dsm-firmenich, we believe in being a force for good. Diversity, equity, and inclusion are integral to our daily work culture, benefiting our people, customers, and communities while driving business value.

Key Responsibilities

• Prepare manual price submissions and request price quotes from Fiori for price collection requests.
• Generate price quotes upon receiving quotation requests.
• Process and dispatch application and flavor samples, including preparing sample submission letters and consolidating customer information in ATLAS.
• Utilize SAP SRM Production Web Portal to create shopping carts, obtain purchase order numbers, and record goods receipts.
• Generate sales reports using SAP Self Service Reporting (SPIRE/Web Intelligence) and Qlik Sense.
• Open projects, raise Action Reports in ATLAS, and order trial samples for customers.
• Support ACM with project entry on ATLAS during travel.
• Provide system training to new team members and schedule quarterly refresher training on ATLAS/QLIKSENSE for ACM.

Qualifications and Requirements

• A First Degree certificate with at least 2 years of experience in a commercial assistant role.
• Experience in the food and beverage industry is highly desirable.
• Proficiency with SAP or ATLAS systems is essential.
• Strong command of English, both written and spoken.

What We Offer

• Opportunity to be part of a highly skilled and collaborative commercial community.
• Work in a company that prioritizes sustainability and social responsibility as core elements of our strategy.
• Career development opportunities with ample chances to learn and grow.
• The chance to be part of a company that is shaping its legacy through groundbreaking industrial innovations and technology.

How to Apply

Interested and qualified candidates should apply online by uploading their resume in English via our career portal. Due to privacy regulations, we will only engage with applications through our portal.

If you have any questions, please reach out to Julita Straszak, Talent Acquisition Business Partner, at [email protected].

Application Deadline: Not specified.