Consumer Banking Officer at Regent Microfinance Bank

Regent Microfinance Bank Ltd is a licensed financial institution in Nigeria committed to empowering micro and small enterprises, economic groups, and low-income individuals. Since commencing operations in 2014, we have consistently delivered accessible banking solutions through loans, savings, and value-added financial services. With a rapidly growing customer base and multiple branches across Abuja, we remain dedicated to financial inclusion and customer satisfaction.

Job Details

Position: Consumer Banking & Payroll Lending Officer
Location: Abuja
Employment Type: Full-Time (Onsite)

Role Overview

The Consumer Banking & Payroll Lending Officer will be responsible for acquiring and managing customers within the consumer banking and payroll lending segment. The role involves sourcing clients, evaluating loan applications, monitoring loan performance, and providing excellent customer service while ensuring compliance with regulatory standards.

Key Responsibilities

• Acquire new customers for consumer banking and payroll loan products

• Build and maintain strong relationships with employers, payroll partners, and individual clients

• Evaluate and process loan applications in line with credit policies

• Monitor loan performance and support repayment recovery processes

• Cross-sell savings, current accounts, and digital banking services

• Provide financial advisory and ensure customer satisfaction

• Ensure compliance with internal policies and regulatory requirements

• Prepare periodic performance and acquisition reports

Qualifications and Skills

• Bachelor’s degree in Finance, Economics, Business Administration, or related field

• 2–4 years’ experience in retail or consumer banking, payroll lending, or credit operations

• Strong knowledge of loan origination, underwriting, and risk assessment

• Demonstrated experience in sales or business development

• Excellent communication, negotiation, and relationship management skills

• High integrity with keen attention to detail

• Proficiency in Microsoft Office and core banking applications

Salary

• Not specified

How to Apply

Interested and qualified candidates should send their CV with the subject line: Consumer Banking Officer

Application closing date

• Not specified