Estrada International Staffing Solutions
Estrada International Staffing Solutions is partnering with a leading resort to recruit a dedicated Customer Care Representative. As the first point of contact for guests, you will play a key role in ensuring their stay is smooth, enjoyable, and memorable.
Location: Ajah, Lagos
Employment Type: Full-time
Key Responsibilities
- Greet and assist guests during check-in, handling inquiries and resolving complaints professionally.
- Provide guests with information on resort amenities, activities, and nearby attractions.
- Manage booking confirmations, cancellations, and special requests with precision.
- Address guest concerns promptly to maintain high levels of satisfaction.
- Work closely with other departments to deliver exceptional service to all guests.
Requirements
- Strong communication and interpersonal skills.
- Previous experience in hospitality or customer service is a plus.
- Ability to stay calm and professional in a high-paced environment.
- Proficiency in basic computer systems.
- Flexibility to work varying shifts, including weekends and holidays.
Salary
N150,000 – N200,000 Monthly.
Application Deadline
17th April, 2025.
How to Apply
Interested candidates should send their CV with the position title as the subject of the email.
Note: This is a 100% onsite role at the resort.
To apply for this job email your details to i.ayorinde@estradaintl.com