Excel and Grace Consulting
Excel and Grace Consulting is a results-driven business consulting firm supporting small and medium-sized businesses across Nigeria and internationally. With over 18 years of expertise and certification from CMC-Global, our team provides tailored business and HR solutions that drive growth and structure. We also offer thought leadership through over 20 published business and management books.
Position: Customer Service / Admin Officer
Location: Lekki, Lagos
Employment Type: Full-time
What You’ll Do
- Manage customer inquiries through phone, email, WhatsApp, and walk-ins
- Share accurate details on products, pricing, and delivery schedules
- Process customer orders and track delivery progress
- Handle after-sales follow-up and resolve basic customer complaints
- Maintain a professional and courteous approach to all customer interactions
- Keep accurate records of orders, sales, and communications
- Assist with stock updates and inventory tracking
- Support basic accounting tasks including invoicing and receipts
- Prepare simple customer service reports for management
- Collaborate across departments to support smooth operations
What We’re Looking For
- OND, HND, or Bachelor’s Degree in Business Administration, Marketing, or a related field
- 1 to 2 years of experience in customer service or admin support
- Strong communication skills (verbal and written)
- Proficiency in Microsoft Excel, Word, and Outlook
- Familiarity with POS systems and retail processes is an advantage
- Good organizational skills with the ability to multitask
- Friendly, reliable, and service-oriented mindset
Salary
N150,000 monthly
Application Deadline
Open until filled
How to Apply
Interested candidates should send their CV. Use Customer Service / Admin – Lekki as the subject line of your email
To apply for this job email your details to eandg.tprecruiters@gmail.com