Digital Marketing Executive at Elvaridah Limited

Elvaridah Limited is hiring on behalf of a well-established hospitality brand committed to creating unforgettable guest experiences. Located in a prime area of Lagos, this luxury hotel offers top-tier accommodation, exceptional service, and a warm, personalized touch that keeps guests returning.

Position: Digital Marketing Executive (Hospitality)
Location: Omole Phase I, Lagos
Employment Type: Full-time

Job Summary
We are looking for a creative and results-driven Digital Marketing Executive to manage and execute the hotel’s digital strategy. You will be responsible for growing the hotel’s online presence, increasing bookings, and engaging with guests across all digital platforms.

This role combines online marketing with high-level guest service. You’ll also work closely with various departments to ensure guests enjoy a seamless and memorable stay, from arrival to departure.

Key Responsibilities

Guest Relations & Experience

• Act as the first point of contact for guest inquiries, feedback, and requests
• Coordinate with housekeeping, front desk, food & beverage, and other departments to ensure guest needs are met
• Keep accurate records of guest preferences to enhance personalized service
• Support bookings, special requests, and concierge services
• Conduct post-visit follow-ups to gather feedback and encourage repeat stays
• Suggest service improvements based on guest interactions and feedback

Digital Marketing & Strategy

• Develop and manage digital campaigns that boost brand visibility and bookings
• Manage website content, search engine optimization, and analytics
• Run targeted advertising on platforms such as Google Ads and Meta Ads
• Create engaging content for social media, blogs, newsletters, and email campaigns
• Coordinate with the reservations and sales teams to align marketing goals
• Monitor and report performance metrics like traffic, conversions, and engagement
• Respond to online guest reviews and manage the hotel’s online reputation
• Stay informed on digital trends, competitors, and best practices in the hospitality sector

Requirements

• Degree or diploma in Hospitality, Tourism, Marketing, or a related field
• 2 to 4 years of experience in digital marketing (hospitality experience preferred)
• Solid understanding of digital tools such as Google Analytics, Canva, Meta Ads Manager, Mailchimp, etc.
• Strong skills in social media, content creation, and online advertising
• Familiar with hotel booking systems, CRM tools, and OTA platforms
• Excellent communication, organization, and project management skills
• Ability to multitask and work calmly under pressure
• A guest-first mindset with a proactive attitude

Benefits

• Monthly Salary: ₦150,000 plus commission
• Career growth opportunities
• Performance-based bonuses
• HMO and other benefits upon confirmation

Application Deadline: 28th July, 2025

How to Apply
Qualified and interested candidates should send their CV and a brief cover letter using Digital Marketing Executive (Hospitality) as the email subject.