Direct Sales Agent at Kuda

Kuda is a full-service digital bank, designed for the modern African customer. With zero hidden charges, smart budgeting tools, and savings features, Kuda is transforming how people manage their finances across Africa and beyond.

We’ve attracted top global investors and raised one of the largest seed rounds in African history. With our headquarters in London and offices in Lagos and Cape Town, we’re on a mission to become the leading neobank for Africans everywhere.

Job Title: Direct Sales Agent
Location: Obalende, Lagos
Category: Strategy

About the Role

As a Direct Sales Agent, you’ll be at the forefront of Kuda’s expansion efforts, directly engaging with customers and helping them access Kuda’s suite of financial products. This is a field-based role that requires strong communication skills, a drive for sales, and a passion for helping people take control of their finances.

Key Responsibilities

• Identify and generate leads through cold calling, networking, and referrals
• Market Kuda’s digital financial products including personal banking, business accounts, loans, and POS terminals
• Meet and exceed monthly sales targets by acquiring new customers
• Negotiate terms and close deals based on company pricing guidelines
• Conduct product demos and presentations to prospective clients
• Ensure full compliance with KYC and AML policies
• Educate customers on the benefits of digital banking and guide them through onboarding
• Record and manage all sales activities in CRM tools
• Participate in local events, roadshows, and community outreach to build brand awareness
• Provide insights to marketing and product teams based on customer feedback
• Deliver after-sales support, including product training and issue resolution

Requirements

• Bachelor’s Degree or HND in Marketing, Business Administration, Finance, or related field
• Previous experience in sales, customer service, or a similar role; banking/financial sector experience is a plus
• Strong communication and negotiation skills
• Organized and able to multitask efficiently
• Highly motivated and target-driven
• Comfortable with digital banking tools and mobile apps

Sales Targets & Incentives

• Monthly sales targets apply
• Attractive bonuses and incentives for exceeding performance goals
• Additional rewards for customer satisfaction and engagement

Probation Period

• Initial 3-month probation with full training and mentorship
• Ongoing assessments during this period to evaluate performance and fit
• Opportunity to secure permanent placement upon successful probation

Why Work at Kuda?

We believe our people are our strongest asset. As part of our team, you’ll enjoy:

• A vibrant, diverse work culture
• Pension contributions
• Career development and growth opportunities
• Paid time off including public holidays, parental leave, study leave, and birthday off
• Comprehensive medical and life insurance
• Staff well-being packages (wedding, bereavement, etc.)
• Access to Perkbox and employee wellness tools like Goalr
• Award-winning training programs
• Hybrid work options promoting work-life balance

Application Deadline

Open until filled