Front Desk Officer at Jotani Living

Jotani Living is a hospitality and lifestyle brand focused on creating outstanding guest experiences through luxury accommodation, fine dining, and excellent service delivery. We combine comfort, elegance, and professionalism to build a warm and welcoming environment for every guest.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Work Schedule: One day on / One day off

Job Summary

The Front Desk Officer will act as the first point of contact for guests and visitors. This role requires a professional, organized, and customer-focused individual who can manage reception duties and provide administrative support while ensuring smooth front desk operations.

Key Responsibilities

• Welcome and attend to guests with a professional and friendly attitude
• Answer and direct phone calls courteously and promptly
• Handle front desk activities including check-ins, inquiries, and scheduling appointments
• Monitor security procedures by maintaining visitor logs and issuing passes
• Keep accurate records of office activities and update databases as needed
• Provide general administrative support such as filing, photocopying, scanning, and handling correspondence
• Ensure the reception area is clean, organized, and fully stocked with supplies
• Resolve basic customer complaints or escalate issues to the appropriate department
• Assist other departments with administrative tasks when required

Requirements

• OND, HND, or BSc in a relevant field
• Previous experience as a Front Desk Officer, Receptionist, or in customer service is an advantage
• Excellent communication and interpersonal skills
• Strong multitasking and organizational abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Professional appearance and good grooming standards

Benefits

• Salary: N80,000 monthly
• Accommodation available
• HMO provided

Application Closing Date

10th October 2025

How to Apply

Interested candidates should send their CV with Front Desk Officer as the subject of the email.