Front Desk Officer at Whip-smart Service Providers

We are a growing retail brand focused on baby essentials and daily needs. Our goal is to make shopping for parents and caregivers simple, convenient, and enjoyable by offering quality products and friendly customer service.

Job Details

Job Title: Front Desk Officer
Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Role Overview

We are looking for a well-presented and customer-focused Front Desk Officer to be the first point of contact for customers. The person in this role will create a welcoming environment, provide helpful information, and ensure smooth day-to-day store operations.

Key Responsibilities

• Welcome and attend to customers in a polite and professional manner

• Provide accurate information about products, prices, and promotions

• Handle inquiries and resolve customer issues promptly

• Keep the reception area clean, organized, and inviting

• Manage incoming calls, messages, and correspondence

• Support the sales team with basic administrative duties

• Record customer visits and assist with basic cash or POS transactions

• Work closely with team members to maintain smooth store operations

Qualifications and Skills

• OND, HND, or B.Sc. in any relevant field

• 1–2 years of experience in a front desk or customer service role

• Strong communication and interpersonal skills

• Proficient in Microsoft Office applications

• Ability to multitask, stay organized, and work well under pressure

Salary

₦100,000 per month

How to Apply

Interested candidates should send their CV using “Front Desk” as the subject of the email, or send a message via WhatsApp to 08137996052.