Front Office Executive / Receptionist at Uleval Technology

Uleval Technology is recruiting on behalf of a prestigious 5-star luxury hotel in Lagos. The hotel is expanding its operations and is seeking passionate, professional, and service-driven individuals to join its world-class hospitality team.

Job Details

Job Title: Front Office Executive / Receptionist
Location: Lagos
Employment Type: Full-time
Industry: Hospitality and Customer Service

Role Overview

The Front Office Executive / Receptionist will be responsible for managing front desk operations, guest check-ins, reservations, and providing outstanding customer service. The role requires a professional who can ensure a smooth guest experience while maintaining the hotel’s high standards of excellence.

Key Responsibilities

• Welcome and assist guests with professionalism and warmth

• Handle guest check-ins, check-outs, and reservations efficiently

• Respond to phone calls, emails, and guest inquiries promptly

• Coordinate with housekeeping and other departments to meet guest needs

• Maintain accurate guest records, payments, and billing information

• Uphold the hotel’s brand image through excellent service delivery

Qualifications and Skills

• B.Sc or HND in Hospitality Management, Business Administration, or a related field

• 2–4 years of experience in front desk or guest relations within a 4- or 5-star hotel

• Excellent communication and interpersonal skills

• Proficiency in hotel management software such as Opera or Fidelio

• Strong multitasking and organizational abilities

• Professional appearance and grooming

• Customer-focused attitude with a commitment to 5-star hospitality standards

• Willingness to work flexible hours, including weekends and holidays

Salary

Not specified

How to Apply

Interested and qualified candidates should send their CV and cover letter (indicating the position applied for) along with a recent photograph using “Front Office Executive / Receptionist” as the subject of the email.

Applicants residing near Ikoyi, Victoria Island, or Lekki will have an added advantage.

Application closing date

Not specified