Office Assistant Manager at Senior Helpers

Senior Helpers is a home care organization that provides essential support to seniors and their families. We focus on delivering quality care, clear communication, and dependable service. Our team works together to create a positive experience for clients, caregivers, and staff across all operations.

Job Details

Job Type: Full time (Remote)
Location: Lagos

Role Overview

We are seeking a Remote Office Assistant Manager to support daily administrative and coordination tasks. This role involves scheduling, communication, data entry, and general office support. You will be a main point of contact for staff and clients, helping to maintain smooth and organized virtual operations.

Key Responsibilities

• Manage schedules for employees and clients
• Handle incoming calls in a warm and professional manner
• Make outbound calls to employees, clients, and potential customers
• Conduct assessments and follow up with staff when required
• Support lead management by contacting inquiries and explaining available services
• Assist with basic sales related tasks, including documenting leads and arranging assessments
• Perform accurate data entry and maintain organized records
• Prepare routine reports and ensure information is updated
• Support daily operations and help resolve office related issues
• Communicate clearly with caregivers, clients, and internal teams
• Provide a friendly and solutions focused customer experience

Qualifications and Skills

• Experience in office administration, scheduling, customer service, or coordination
• Experience in sales or customer engagement through phone communication is an advantage
• Strong verbal and written communication skills
• Comfortable making outbound calls and discussing services with potential clients
• Ability to identify client needs and provide clear information
• Strong organizational and multitasking abilities
• High attention to detail in data entry and documentation
• Proficiency in Microsoft Office and familiarity with remote work tools
• Ability to work independently and maintain confidentiality
• Reliable internet connection and a quiet, professional workspace
• Positive, empathetic, and solutions driven attitude

Salary

₦300000 to ₦400000.

How to Apply

Interested and qualified candidates should send their resume and a brief cover letter to ApplySL@seniorhelpers.ca explaining why they are a good fit for the role.