Spa Manager at Montaigne – Nigeria’s Leading Luxury Retail Brand

Montaigne Place is Nigeria’s largest retailer of luxury skincare, cosmetics, fragrances, and wellness products. With a mission to provide the finest in luxury, we offer our customers an exceptional and sophisticated shopping experience through our exclusive range of offerings. Our brand’s portfolio spans multiple categories, including beauty, wellness, and cosmetics, and we proudly operate luxury retail outlets across Nigeria.

We Are Hiring

We are currently looking for a qualified and motivated individual to join our team in the role of Spa Manager.

Job Title: Spa Manager
Location: Victoria Island, Lagos
Employment Type: Full-time

Key Responsibilities
As the Spa Manager, you will be responsible for overseeing the daily operations of the spa to ensure exceptional service standards and operational efficiency. Your role will include:

• Managing the daily operations of the spa, ensuring smooth and efficient processes.
• Implementing and maintaining standard operating procedures (SOPs) for all spa services.
• Handling inventory, supplies, and equipment to ensure seamless spa operations.
• Leading, training, and motivating the spa team, including therapists, aestheticians, and receptionists.
• Creating and managing staff schedules to guarantee sufficient coverage during both peak and off-peak hours.
• Conducting regular team meetings to communicate objectives, updates, and performance expectations.
• Ensuring that every guest receives an outstanding experience through high service quality and personalized care.
• Responding promptly and professionally to client inquiries, feedback, and complaints.
• Developing strong relationships with regular clients to encourage loyalty and repeat visits.
• Driving spa sales through service promotions, product recommendations, and membership programs.
• Monitoring financial performance, managing budgets, and ensuring revenue targets are met.
• Collaborating with the marketing team to create and execute promotional campaigns and events.
• Ensuring that all health, safety, and hygiene standards are strictly adhered to in all spa operations.
• Conducting regular audits and risk assessments to ensure a safe working environment.
• Staying updated on industry regulations and ensuring that staff certifications are current.

Salary
N300,000 – N400,000 per month.

Application Deadline
30th April, 2025

How to Apply
Interested candidates who meet the qualifications should submit their CV. Please use the job title as the subject of your email.