Smash Technology
Smash Technology is a dynamic tech-driven group of companies dedicated to delivering innovative solutions to clients locally and globally. Starting with a focus on transport investments, the brand has evolved into multiple thriving sectors, including E-hailing, E-commerce, Food Delivery, Booking Platforms, Virtual Office Services, Travel, Real Estate, and Social Networking. Built on nearly a decade of visionary leadership, dedication, and teamwork, Smash Technology continues to expand its impact through technology and innovation.
Location: Gwarinpa, Abuja (FCT)
Employment Type: Full-time
Position Overview
We are looking for a highly organized and detail-oriented Visa Processing Officer to join our growing team. In this role, you’ll be responsible for managing and facilitating visa applications, ensuring full compliance with embassy and immigration guidelines, and providing exceptional support to clients throughout the process.
Key Responsibilities
- Manage end-to-end visa application processes for various destinations.
- Guide clients on visa requirements, documentation, and procedures.
- Communicate and follow up with embassies, consulates, and immigration authorities.
- Monitor application statuses and keep clients informed of progress.
- Maintain accurate and confidential records of all applications and client data.
- Provide timely assistance for visa-related challenges or delays.
- Stay updated on immigration policies, embassy regulations, and travel updates.
- Collaborate with internal departments to ensure seamless client service.
Requirements and Qualifications
- Bachelor’s degree in International Relations, Business Administration, Tourism, or related fields.
- 2+ years of relevant experience in visa processing, travel consultancy, or a similar role.
- Strong understanding of visa application procedures for destinations such as the UK, US, Canada, Schengen, and UAE.
- Excellent communication, interpersonal, and customer service skills.
- Ability to handle multiple applications with high attention to detail.
- Proficiency in Microsoft Office and digital visa processing platforms.
- Able to work under pressure and meet deadlines efficiently.
Preferred Skills
- Experience in a travel agency or visa consultancy.
- Familiarity with embassy submission processes and online portals.
- A proactive, client-focused approach to service delivery.
What We Offer
- Competitive salary and performance-based incentives
- Professional development and training opportunities
- Supportive and collaborative work environment
- Paid leave and employee benefits
Application Deadline: 30th April, 2025
How to Apply
Qualified candidates should send their Resume and Cover Letter (in a single document) using Visa Processing Officer as the email subject.
To apply for this job email your details to Hr@smashtechgroup.com