Administrator & Personal Assistant at Ruhe Global Resources

Ruhe Global Resources (RGR) is an international education consultancy and examination tutorial centre. We support students and families with study abroad guidance, admissions support, exam registration, and preparation services. Our partner institutions are located across Australia, Canada, Cyprus, Turkey, Russia, France, Italy, China, India, Germany, Dubai, New Zealand, the United States, the United Kingdom, and other parts of Europe, Asia, and the Middle East.
RGR also operates property and guest management services connected to our education and mobility support work.

Job Details

Job Title: Administrator and Personal Assistant

Location: Abuja FCT

Employment Type: Full time

Department: Operations and Administration

Role Overview

We are seeking an experienced Administrator and Personal Assistant to support daily office operations, senior management activities, client services, education recruitment processes, and property and guest management functions.
This role supports three directors and works closely with internal teams, partner institutions, agents, and clients. The position requires strong organisation, clear communication, and the ability to manage multiple responsibilities across education services, marketing support, and property operations.

Key Responsibilities

Administrative and Office Operations

• Manage office administration, records, filing systems, and documentation
• Handle phone calls, emails, mail distribution, and visitor coordination
• Manage calendars, meetings, reminders, travel plans, and appointments for directors
• Prepare reports, presentations, meeting notes, and correspondence
• Maintain office supplies, equipment, and basic financial records
• Support reception duties when required

Director and Executive Support

• Act as a professional contact point between directors and internal or external stakeholders
• Coordinate meetings, prepare agendas, and follow up on action items
• Assist directors with daily task planning and time management

Education and Client Support

• Support study, work, and migration application processes from enquiry to enrolment
• Review applications before submission and assist with documentation checks
• Communicate with partner institutions and manage partnership correspondence
• Convert enquiries into active applications through calls and face to face meetings
• Attend education fairs, school events, seminars, and exhibitions
• Travel within and outside Abuja when required for recruitment activities

Marketing and Business Development Support

• Assist with marketing campaigns and promotional events
• Maintain accurate enquiry and campaign records for performance review
• Support social media and digital marketing activities alongside the marketing team
• Identify new partnership opportunities and assist with follow ups and agreements
• Gather market information to support recruitment and growth strategies

Property, Tenant, and Guest Management

• Manage tenant and guest communication for short and long term rentals
• Oversee guest check in and check out processes
• Maintain accurate and appealing property listings
• Coordinate cleaning, maintenance, and property inspections
• Track utility bills, rent reminders, and house rules compliance
• Respond to guest enquiries, resolve issues, and manage reviews
• Support long term tenancy agreements, renewals, and tenant onboarding

Customer Service and Reporting

• Respond to client questions patiently and professionally
• Maintain detailed records of interactions and resolutions
• Follow up on client satisfaction and student progress
• Prepare assessment reports and performance updates

Qualifications and Skills

Education and Experience

• Bachelor’s degree or lower qualification with relevant work experience
• Minimum of four years experience in administration, personal assistance, customer service, or related roles

Core Skills

• Strong written and verbal communication skills
• Excellent organisation and time management abilities
• Ability to work independently and as part of a team
• Good customer service and people management skills
• Confidence in handling multiple tasks under pressure
• Professional appearance and conduct

Technical Skills

• Proficiency in Microsoft Word, Excel, and PowerPoint
• Comfortable using email systems, databases, CRM tools, and scheduling software
• Familiarity with property management or reservation systems is an advantage

Additional Competencies

• Sales and conversion skills
• Basic report writing and data analysis
• Cultural awareness and ability to work with diverse clients
• Willingness to travel within Nigeria and occasionally abroad
• High level of discretion and confidentiality

Salary

This role includes a probation period of three to six months with a monthly salary between N150,000 and N250,000.
After probation, salary may increase to between N200,000 and N300,000 per month based on performance and contribution.
Training, development opportunities, and performance based incentives are available.

Interview Expectations

The following interview expectations are added by us to help candidates prepare clearly.
Shortlisted candidates should expect a practical interview process that may include

• Discussion of past administrative and customer service experience
• Scenario based questions related to office management, client handling, and guest support
• Basic assessment of communication, organisation, and problem solving skills
• A short task or case discussion related to education support or property coordination

Application Closing Date
10 February 2026