Brokers Sales Executive at The Concept Group

The Concept Group is a business holding company established in 1992. Over the years, the Group has grown into a trusted name across different industries in Nigeria. Our subsidiaries operate in financial services, enterprise technology solutions, and foreign exchange services, serving both individual and corporate clients nationwide.

Job Details

Job Title: Brokers Sales Executive

Location: Abuja FCT

Employment Type: Full time

Role Overview

The Brokers Sales Executive is responsible for managing sales leads, supporting brokers, and guiding clients from first contact to completed transactions. This role combines customer service, sales, and relationship management to ensure all assigned leads are properly followed up and closed. The successful candidate will communicate with clients through multiple channels and work closely with internal teams to ensure smooth processing and customer satisfaction.

Key Responsibilities

• Acquire and retain brokers and clients through offline marketing activities
• Follow up consistently on all leads assigned by brokers until closure
• Manage both business to business and business to consumer leads based on company procedures
• Respond to client enquiries through phone calls, emails, live chat, and social media platforms
• Identify client issues, provide clear solutions, and follow up until resolution
• Recruit new brokers through referrals from existing and potential clients
• Promote and cross market company products to suitable clients
• Source quality leads that can introduce new customers to the company
• Understand client needs and ensure a positive service experience
• Maintain strong relationships with brokers and clients throughout the transaction process
• Monitor client satisfaction and manage possible service concerns early
• Prepare and submit client feedback and transaction reports to support management decisions
• Send regular updates and summary reports to the brokers administration team
• Perform other duties assigned by the line manager

Qualifications and Skills

• Bachelor degree in Marketing or a related field
• Previous experience in sales, customer service, or a similar role
• Strong verbal and written communication skills
• Good negotiation and sales ability
• Proficiency in Microsoft Office tools
• Excellent interpersonal and relationship management skills

Salary

Monthly salary ranges from N120,000 to N170,000

Interview Expectations

This section is added by us to help applicants prepare:
Candidates should expect a practical interview process that may include questions about sales experience, handling client objections, lead follow up methods, and basic communication scenarios. Short role play sessions or discussions around real sales situations may also be part of the assessment.

How to Apply

Interested and qualified candidates should send their application using the job title Brokers Sales Executive as the subject of the email.