Concierge / Receptionist at Frances Mcgreg Consulting (FMC) Service

Frances Mcgreg Consulting (FMC) Services is a fully established business consulting firm offering expertise in talent acquisition and management, data analysis, organizational design and development, humanitarian initiatives, and Sustainable Development Goals (SDGs). We are committed to delivering professional support that strengthens business operations and enhances organizational success.

Job Details

Job Title: Concierge / Receptionist
Location: Lekki, Lagos
Employment Type: Full-time

Role Overview

We are seeking a warm, organized, and service-oriented Concierge/Receptionist. In this role, you will serve as the first point of contact for guests, ensuring a welcoming environment and seamless experience. You will manage front desk operations, handle inquiries, and coordinate guest services with professionalism and care.

Key Responsibilities

• Greet guests warmly during arrival and departure
• Manage efficient check-in and check-out processes
• Handle phone calls, emails, and guest inquiries professionally
• Provide concierge services such as arranging transportation and making reservations
• Maintain and update guest records and booking systems
• Coordinate housekeeping and maintenance requests
• Resolve guest complaints promptly and escalate issues when needed
• Uphold standards of hospitality, cleanliness, and safety
• Support administrative duties including filing, inventory management, and reporting

Qualifications and Skills

• Female candidates only
• OND, HND, or Bachelor’s degree in Hospitality, Business Administration, or related field
• Experience in hospitality, customer service, or front desk roles is an advantage
• Excellent communication and interpersonal abilities
• Strong organizational and multitasking skills
• Proficiency in Microsoft Office; knowledge of hotel management software is an added advantage
• Professional appearance and conduct
• Willingness to work flexible hours, including weekends and holidays

Salary

N100,000 – N150,000 per month

How to Apply

Interested and qualified candidates should send their applications using the Job Title as the subject of the email.

Application deadline

15th December, 2025.