Front Manager / Front Desk Lead at Empower Careers Management Consult

Empower Careers Management Consult is a professional firm focused on human capital development and HR solutions. We help businesses manage talent, improve workforce performance, and provide career growth opportunities. Our goal is to connect skilled professionals with suitable job opportunities.

Job Details

Position: Front Manager / Front Desk Lead
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Work Schedule: Tuesday – Saturday, 9:00am – 6:00pm

Role Overview

We are looking for a reliable and organized Front Manager to oversee front-of-house operations. This role involves managing client bookings, payments, stock, daily reporting, and ensuring a smooth and professional experience for all clients.

Key Responsibilities

• Manage front desk operations and ensure a professional and welcoming environment for clients
• Handle client bookings, confirmations, reminders, and walk-ins while enforcing booking policies
• Receive deposits and payments, issue receipts, and reconcile daily sales
• Monitor client flow, address complaints, and encourage rebookings
• Track stock levels, receive deliveries, and report shortages or discrepancies
• Maintain store standards, display merchandising, and implement loss-prevention measures
• Prepare and submit accurate end-of-day reports on sales, bookings, and stock

Qualifications and Skills

• Minimum 2 years of experience in salon, retail, or hospitality operations
• Strong cash handling and reconciliation skills
• Experience in stock management and inventory control
• Excellent communication and interpersonal skills
• Basic knowledge of Excel or Google Sheets
• Familiarity with inventory management tools (e.g., BoxHero)
• Supervisory or team leadership experience
• Female candidates only

Salary

N220,000 – N250,000 per month

Interview Expectations

Note: The following points are provided by us to help candidates prepare:

• Interviews will include a discussion of your previous work experience
• Expect situational questions related to client service and conflict resolution
• A practical assessment on cash handling, booking management, and stock tracking may be included
• Candidates may be asked to demonstrate basic Excel or inventory management skills

How to Apply

Interested candidates should send their CV with the subject line: Female Physiotherapist.
Application Deadline: 10th February 2026