Growth Manager – Consumer Loans at Moniepoint Incorporated

Moniepoint Incorporated is a business payments and banking platform serving more than six hundred thousand businesses across different sectors. We provide tools that help small and medium businesses grow and succeed. Our team is expanding, and we are looking for a Growth Manager for our Consumer Loans unit.

Job Details

Job Title: Growth Manager – Consumer Loans
Location: Lagos Remote
Employment Type: Full Time

Role Overview

The Growth Manager will drive the growth of the consumer loans product by improving user acquisition, activation, retention, and revenue. This role works closely with product, marketing, sales, and analytics teams to create strategies that increase product adoption and long-term value. The position requires deep understanding of data, customer behaviour, and product performance.

Key Responsibilities

Growth Strategy and Funnel Improvement

• Create and manage a complete growth plan for the product
• Improve the entire customer journey from first contact to long-term usage
• Use data to adjust each stage of the funnel for higher conversion and retention
• Carry out A or B tests to identify better-performing strategies
• Improve both online and offline conversion points

Product Growth Initiatives

• Study user data to identify challenges and opportunities
• Improve onboarding for faster activation and lower churn
• Suggest and test product changes that increase customer lifetime value
• Review the product experience regularly and introduce improvements

Data and Analytics

• Use analytics to understand user behaviour from acquisition to product usage
• Track important metrics such as customer acquisition cost, activation rate, retention rate, and revenue per user
• Use cohort analysis and customer journey mapping to find areas that need improvement
• Measure the outcome of growth activities and adjust strategies based on data

Cross Functional Collaboration

• Work with product, marketing, customer success, sales, and analytics teams
• Guide team members involved in growth projects
• Contribute to product planning sessions and marketing activities
• Align business goals with growth activities across multiple departments

Market and Customer Understanding

• Conduct interviews and collect feedback from customers
• Study trends and competition in the consumer lending space
• Identify opportunities for product improvement and innovation
• Translate market needs into growth strategies

Qualifications and Skills

Experience

• Five to seven years of experience in growth management
• Minimum of three years in a supervisory role
• Experience working in consumer-focused environments such as FMCG or fintech
• Proven success building and scaling products with strong revenue ownership

Technical Skills

• Strong analytical ability and understanding of growth metrics
• Experience with A or B testing, funnel analysis, and growth experiments
• SQL experience
• Ability to work with analytics tools such as Mixpanel, Grafana, Tableau, or Looker
• Good understanding of user segmentation and behaviour analysis

Leadership and Soft Skills

• Strong communication and presentation skills
• Ability to lead and mentor growth teams
• Experience working with marketing, design, and analytics teams
• Creative problem-solving ability with solid business judgment

Added Advantage

• Advanced degree in Business or a STEM field
• Experience in FMCG
• Background in both mass marketing and product growth strategies
• Experience managing a budget

Salary and Benefits

• Competitive salary
• Pension and health insurance
• Annual bonus
• Supportive and inclusive work culture
• Access to learning and development opportunities

Hiring Process

• Initial phone conversation with a recruiter
• Case study
• Behavioural interview with team members
• Final interview with a senior business leader