Hausa Speaking Call Centre Agent at Telecommunication Company

A reputable telecommunication company is inviting applications from intelligent, vibrant, and personable young graduates to join its customer service team. We are seeking motivated individuals who are fluent in Hausa and English, with a passion for delivering excellent customer experiences.

Job Title: Hausa Speaking Call Centre Agent

Locations: Abuja, Lagos, Port Harcourt (Rivers State)

Employment Type: Full-time

Responsibilities

• Handle customer interactions over the phone in a professional and friendly manner
• Provide accurate information and resolve customer inquiries effectively
• Escalate unresolved issues to the appropriate department for prompt solutions
• Record and update customer details on the system accurately
• Offer product information, guidance, and advice to customers

Requirements

• Bachelor’s Degree in any discipline
• Completion of the National Youth Service Corps (NYSC) programme
• Maximum age of 28 years
• Fluency in spoken Hausa and English languages
• Strong communication and interpersonal skills
• Friendly, approachable, and professional personality
• Computer literacy is essential

Benefits

• Attractive and competitive salary package

Application Closing Date

5th September, 2025

How to Apply

Interested and qualified candidates should send their CV using the job title as the subject of the email.

Note: Only shortlisted candidates will be contacted.