IT Support Officer at Newgate Medical Services Limited

Newgate Medical Services Limited commenced operations in October 2000 with a vision to bridge the gap in quality healthcare delivery in Ikorodu, Lagos. Since inception, the organization has remained committed to raising healthcare standards through continuous improvement, professionalism, and dynamic service delivery.

Job Details

Job Title: IT Support Officer
Location: Ikorodu, Lagos
Employment Type: Full-time

Role Overview

The IT Support Officer role supports the effective management of internal systems and organizational processes. The position contributes to smooth operations through policy implementation, process automation, staff coordination, and compliance with organizational standards and best practices.

Key Responsibilities

• Develop and implement effective human resource policies

• Deploy and automate HR processes using appropriate software tools

• Identify staffing needs and prepare or review job descriptions

• Conduct recruitment exercises and negotiate employment agreements

• Ensure compliance with labor laws, company policies, and HR best practices

• Oversee staff onboarding, training, and performance management

• Develop and manage staff schedules, ensuring adequate coverage across branches

• Handle employee grievances, disciplinary actions, and dispute resolution

• Maintain accurate and up-to-date staff records and HR documentation

• Manage employee benefits, welfare programs, and professional development initiatives

• Supervise company personnel and drive staff motivation and engagement

• Support management in achieving strategic HR and organizational objectives

Qualifications and Skills

• Relevant qualification with a minimum of 2 years relevant HR experience

• Professional HR certification such as CIPM is an added advantage

• Strong interpersonal, communication, and leadership skills

• Proficiency in Microsoft Excel or Google Sheets is an added advantage

• Excellent organizational and problem-solving abilities

• Commitment to long-term growth with the organization

• Willingness to work some weekends and public holidays when required

• Residence within or close to Ikorodu is an added advantage

Salary

N100,000 – N150,000 per month

How to Apply

Interested and qualified candidates should send an updated copy of their CV using the job title as the subject of the email.