Plaza Manager at Domeo Resources International

Domeo Resources International (DRI) is a human resources and management consulting firm that provides innovative business solutions designed to help organizations achieve excellence. We work closely with clients to analyze challenges, design improvement strategies, and implement sustainable performance systems across industries.

Job Details

Job Title: Plaza Manager
Location: Lagos
Employment Type: Full-time
Industry: Property and Facilities Management

Role Overview

The Plaza Manager will oversee the daily operations, administration, and facility management of a commercial plaza. This role involves ensuring smooth business operations, maintaining high service standards, managing tenant relationships, and supervising facility staff and contractors. The ideal candidate should have strong leadership, technical, and communication skills with proven experience in property or facilities management.

Key Responsibilities

Operational Oversight

• Supervise daily plaza operations to ensure all facilities and services function effectively

• Monitor tenant activities and ensure compliance with lease agreements and safety standards

• Maintain a clean, secure, and orderly environment across all areas

Facility Management and Maintenance

• Oversee maintenance of building systems including electrical, plumbing, HVAC, and elevators

• Manage facility staff and contractors to ensure timely service delivery

• Plan budgets for repairs, maintenance, and upgrades

• Ensure compliance with health, safety, and environmental standards

Tenant and Client Relations

• Serve as the main contact for tenants regarding inquiries and service requests

• Manage tenant onboarding, move-ins, and move-outs

• Foster strong tenant relationships through effective communication and engagement initiatives

Security and Safety Oversight

• Supervise security teams and implement safety protocols

• Ensure CCTV, fire safety systems, and emergency plans are fully operational

• Conduct regular safety inspections and drills

Inventory and Resource Management

• Manage supplies, tools, and consumables required for facility operations

• Coordinate procurement and ensure efficient use of resources

Team Supervision and Scheduling

• Assign tasks, supervise teams, and evaluate staff performance

• Support ongoing staff training to promote professionalism and efficiency

Reporting and Documentation

• Maintain accurate records of maintenance activities, incidents, and operational reports

• Track service contracts, vendor performance, and ensure compliance with service agreements

Qualifications and Skills

• HND or B.Sc. in Facility Management, Engineering, Business Administration, Estate Management, or a related field

• 2–5 years of experience in facility or property management, retail operations, or estate administration

• Professional certification in Facility Management (e.g., IFMA, BIFM) is an advantage

• Strong leadership and organizational skills

• Excellent communication and client relationship management

• Proficiency in Microsoft Office and facility management tools

• Sound knowledge of health, safety, and environmental regulations

• Ability to manage budgets, projects, and multiple service teams effectively

Salary

Not specified

How to Apply

Interested and qualified candidates should send their CV and cover letter using “Plaza Manager Lagos” as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Application deadline

Not specified