Official Devices
Official Devices is a trusted provider of high-quality phones, laptops, and a wide range of tech gadgets. Located in Ikeja’s Computer Village, Lagos State, we pride ourselves on offering top-notch products and excellent customer service.
Job Title: Sales Representative (In-house)
Location: Ikeja, Lagos
Employment Type: Full-time
Role Summary
We are looking for a proactive and customer-focused sales representative to join our team. The role involves managing both direct sales and online customer engagement. You will handle inquiries across social media platforms, assist customers in making purchase decisions, and ensure excellent service delivery.
Key Responsibilities
- Respond to customer inquiries via email, phone, chat, and social media platforms including Instagram, Facebook, Twitter, and WhatsApp
- Convert online and social media leads into sales opportunities
- Build and maintain strong relationships with customers to encourage repeat purchases and referrals
- Keep CRM records updated with sales leads and customer interactions
- Provide accurate product information to support customer decisions
- Work with the marketing team to align sales efforts with promotions and campaigns
- Monitor customer feedback, identify trends, and escalate issues to relevant teams
- Handle order processing, returns, and after-sales support when required
- Stay informed on product updates and market trends
Requirements
- Minimum of OND qualification
- 1–3 years of relevant work experience
Salary
N80,000 – N100,000 monthly
Application Closing Date
5th September, 2025
How to Apply
Interested and qualified candidates should send their CVs using the job title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
To apply for this job email your details to Vacancy.officialdevices@gmail.com