Social Media Officer at Pack ‘N’ Pay

Pack ‘N’ Pay, a product of CIC Integrated Services LTD, was established to bridge the gap between wholesale suppliers and retailers. Originally created to supply food items to offshore catering companies, the brand has grown to use technology in solving supply chain challenges for both wholesalers and retailers. Official operations began on January 18, 2021, with the launch of our e-commerce platform on March 1, 2021.

We are currently seeking a Social Media Officer.

Location: Port Harcourt, Rivers (Hybrid – On-site & Remote)
Employment Type: Full-time

Job Summary

The Social Media Officer will be responsible for developing, managing, and optimizing engaging content across Pack ‘N’ Pay’s social media platforms. The role focuses on brand storytelling, audience interaction, and boosting online visibility to drive growth and customer engagement.

Key Responsibilities

Content Creation and Management

• Create and design engaging content for Facebook, Instagram, X (Twitter), LinkedIn, and TikTok
• Schedule and publish posts to maintain consistent brand presence
• Produce short videos, graphics, and written posts tailored to target audiences

Engagement and Community Building

• Respond promptly to comments, messages, and inquiries
• Build and maintain an active online community
• Collaborate with customer service to handle online feedback and complaints

Analytics and Growth

• Monitor and report on social media performance
• Identify trending topics, hashtags, and viral opportunities
• Implement strategies to grow followers and engagement

Collaboration

• Work closely with the marketing and digital teams to align campaigns
• Support offline events with live social media coverage

Requirements

• OND, HND, or B.Sc. in Mass Communication, Marketing, or related field
• 2 – 4 years of proven social media management experience for a brand
• Proficiency in Canva, CapCut, or similar tools
• Strong writing, editing, and storytelling skills
• Updated knowledge of social media trends and algorithms
• Ability to work both remotely and on-site

Key Attributes

• Creative and trend-aware
• Strong interpersonal and communication skills
• Highly responsive and adaptable
• Organised with attention to detail

What We Offer

• Competitive salary
• Hybrid work flexibility
• Career growth opportunities within a dynamic retail and e-commerce brand
• Supportive, youthful work environment

Application Method

Interested candidates should send their CV along with sample work or portfolio links with Application – Social Media Officer as the subject line.

Application Closing Date: Not specified