Surprise Manager at Resource Intermediaries Limited

Resource Intermediaries Limited is supporting a fast-growing client in the surprise package industry that delivers unforgettable experiences through creative gifting, surprise entertainment, and luxury event presentations. The company is dedicated to creating memorable moments for birthdays, proposals, anniversaries, dinner dates, and special celebrations.

Job Details

Job Title: Surprise Manager
Location: Ogba, Lagos
Employment Type: Full-time

Role Overview

The Surprise Manager will be responsible for planning, coordinating, and executing surprise experiences for clients. This role involves overseeing event logistics, managing customer relationships, supervising staff, and ensuring every delivery meets the company’s quality and luxury standards.

Key Responsibilities

• Plan and execute surprise events including birthdays, marriage proposals, anniversaries, and dinner dates

• Coordinate logistics, timelines, vendors, and event setup to ensure smooth delivery

• Work closely with clients to understand their vision and maintain high customer satisfaction

• Manage inventory and sourcing of gift items and decorations

• Supervise and coordinate team members including event staff and delivery personnel

• Create work schedules, assign tasks, and train new employees

• Ensure quality control in all aspects of service delivery

• Monitor budgets, manage costs, and support basic business operations

• Prepare reports and assist in tracking performance metrics

Qualifications

• OND, HND, or BSc in any relevant field

• 1 – 3 years of work experience

Skills

• Excellent organizational and time management skills

• Strong communication and interpersonal skills

• Creativity and interest in event planning, gifting, and decoration

• Strong problem-solving and adaptability

• Sales and customer service skills

• Ability to lead and coordinate a team effectively

Salary

N100,000 monthly

How to Apply

Interested and qualified candidates should send their CV using Surprise Manager as the subject of the email.

Application deadline

30th November, 2025