Kiva
Kiva is an international nonprofit organization working in over 70 countries to broaden access to financial services and empower underserved communities. Through crowdfunding loans on Kiva.org, we support entrepreneurs, farmers, students, and others across the globe. By blending the innovation of a tech startup with the heart of a nonprofit, we create lasting impact and new opportunities for financial inclusion. Our global network includes over 100 employees and 400+ volunteers who are passionate about changing lives through responsible lending.
Position: Volunteer Team Leader
Location: Remote (Flexible, but must be available for conference calls across time zones)
Employment Type: Volunteer (Unpaid)
Position Overview
We are looking for passionate and organized individuals to serve as Volunteer Team Leaders within Kiva’s Review and Translation Program. This program includes 400+ volunteers who help ensure loan profiles are accurately translated, reviewed, and edited before they are published on Kiva.org.
As a Volunteer Team Leader, you’ll oversee a team of up to 35 volunteers. You will guide, motivate, and support your team to maintain a consistent flow of reviewed loan profiles, helping Kiva achieve its mission of expanding access to financial services worldwide.
Key Responsibilities
- Lead a remote team of up to 35 volunteer translators and editors
- Communicate regularly with team members via email to offer guidance and answer questions
- Share weekly updates and creative engagement strategies to boost volunteer participation
- Ensure timely review of loan profiles and help troubleshoot basic issues
- Collaborate with fellow Team Leaders and Kiva staff during scheduled virtual meetings
- Share insights and contribute ideas to enhance the Review and Translation Program
- Help shape best practices for future Team Leaders
Who We’re Looking For
Successful candidates will be:
- Confident with written English communication
- Comfortable with remote work and basic digital tools
- Able to dedicate 4–6 hours per week for a 13-month period
- Skilled in setting and managing goals for themselves and others
- Proactive, organized, and responsive to email communication
- Willing to support and inspire a diverse volunteer team
- Open to attending 2–3 virtual meetings annually
- Comfortable providing written feedback and guidance
Basic Requirements
- Must be 18 years or older
- Must have regular access to a computer (mobile and tablet platforms not supported)
- Must sign a volunteer agreement covering borrower privacy and media release
- Must be available to work remotely
Preferred (Not Required)
- Experience volunteering or managing remote teams
- Proficiency in Spanish, Russian, French, or Portuguese is a plus
Application Deadline: 19th May, 2025
Important Notes
- This is an unpaid, remote volunteer opportunity
- Applicants will complete a written assessment and review exercise
- Selected candidates may be invited to an interview
- Training for the role begins in late July/August 2025
For questions, reach out to: [email protected]
To apply for this job please visit job-boards.greenhouse.io.