KUDA BANK
Kuda is a fast-growing, full-service digital bank on a mission to revolutionize banking for Africans worldwide. With no hidden charges, smart budgeting tools, and seamless mobile banking, Kuda is reshaping how customers save, spend, and manage their finances. Headquartered in London, and with growing offices in Lagos and Cape Town, Kuda is Africa’s leading neobank. Backed by top global investors, we’re expanding rapidly and looking for passionate individuals to help drive our mission forward.
Job Title: Direct Sales Agent
Location: Alimosho, Lagos
Job Category: Strategy
Role Summary
We are hiring a Direct Sales Agent to help expand our customer base and promote our innovative financial services. This role is ideal for a motivated and persuasive individual with strong interpersonal skills and a passion for sales. You’ll play a key role in building relationships, driving product adoption, and achieving business targets.
Key Responsibilities
- Source and engage leads through cold calling, networking, and referrals
- Promote Kuda’s banking products including personal and business accounts, loans, and POS terminals
- Meet and exceed monthly sales targets through strategic customer acquisition
- Present and demonstrate financial solutions to potential customers
- Negotiate sales terms and close deals in line with company policies
- Ensure full compliance with KYC, AML, and internal policies
- Educate clients on digital banking benefits and support onboarding
- Record all interactions and sales activities using CRM tools
- Attend events, roadshows, and fairs to market Kuda’s services
- Offer feedback to product and marketing teams based on customer insights
- Understand client needs and offer tailored solutions
- Provide post-sales support and training where needed
Requirements
- Bachelor’s Degree or HND in Marketing, Business, Finance, or a related discipline
- Experience in direct sales, ideally in banking or financial services
- Strong communication, negotiation, and relationship-building skills
- Excellent time management and multitasking abilities
- Self-driven with a goal-oriented mindset
- Familiarity with digital and mobile banking platforms
Performance Expectations
- Achieve monthly sales targets
- Earn incentives and bonuses for exceeding goals
- Qualify for additional rewards based on customer satisfaction
Probation Period
New hires will undergo a three-month probation. During this time, agents will be trained, assessed on performance, and evaluated for continued employment.
Why Work at Kuda?
- A diverse and dynamic work environment
- Hybrid working model
- Career development opportunities
- Pension and group life insurance
- Paid time off including parental, birthday, and study leave
- Health and wellness packages
- Access to Perkbox and Goalr wellness app
- Award-winning training and development programs
Application Deadline
Open until filled
To apply for this job please visit jobs.workable.com.