Customer Service Executive at Positivia Consult

Positivia Consult is reshaping the recruitment landscape by implementing innovative hiring strategies to connect businesses with the best talent. Our approach combines data-driven insights, targeted outreach, and advanced recruitment methods to identify top candidates for various job opportunities.

We are currently seeking a highly skilled and motivated Customer Service Executive to join our team. If you are passionate about providing exceptional customer service and have the drive to succeed, we encourage you to apply.

Location: Lagos
Work Schedule: Monday – Saturday

Key Responsibilities:

• Provide exceptional customer service and maintain accurate records.
• Manage and foster relationships with clients and customers.
• Ensure store standards are met and carry out additional tasks as assigned by the Managing Director.
• Achieve daily and weekly calling targets and actively contribute to team goals.
• Prioritize tasks and manage coordination needs effectively.
• Utilize basic Excel skills to track and close tasks.
• Facilitate team efforts to close pending tasks and orders.

Job Requirements:

• A degree from a reputable institution.
• Minimum of 2 years of experience in a sales or customer service role.
• Female candidates under the age of 40.
• Professional appearance and presentation.
• Excellent verbal and written communication skills.
• Basic proficiency in Microsoft Excel.
• Strong multitasking abilities and ability to meet deadlines.
• Eloquent, confident, and pleasant demeanor.

Salary:

N80,000 per month

Application Deadline:

21st April 2025

How to Apply:

Interested and qualified candidates should send their resume with the job title as the subject of the email.