Front Desk Officer Needed At Stardom Lounge

At Stardom Lounge, we are dedicated to offering a premium lifestyle experience, entertainment, and a wide variety of delicious cuisines. We believe in fostering a supportive work environment for our employees, offering ample opportunities for personal and career development.

We Are Hiring: Front Desk Officer

Location: Surulere, Lagos
Employment Type: Full-time

Key Responsibilities:

• Oversee daily front desk operations, including check-ins, check-outs, managing phone calls, emails, and room assignments.
• Address and resolve guest complaints and issues promptly.
• Ensure rooms are ready and coordinate with housekeeping for timely preparation.
• Collaborate with other teams to ensure smooth and seamless service delivery.
• Work closely with maintenance staff to address any issues in rooms and common areas.
• Manage the booking system for future reservations and ensure accuracy.

Qualifications & Requirements:

• A Bachelor’s Degree or its equivalent.
• Minimum of 3 years of experience as a front desk representative, agent, or in a similar role.
• Excellent proficiency in both written and spoken English.
• Strong command of MS Office, particularly Excel and Word.
• Exceptional communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Preference will be given to candidates living within Lagos mainland.

Salary:
N150,000 per month

Application Deadline:
1st May, 2025

How to Apply:
Interested and qualified candidates should send their updated CV and a recent photograph. Please use “Front Desk Officer” as the subject line.