Opportunity: Logistics Operations Manager at WIOCC

WIOCC is Africa’s leader in deploying carrier-scale, future-proofed network infrastructure. We possess the flexibility and scale needed to meet the increasing demand for reliable, high-speed capacity across the continent. Driven by end consumers, enterprise users, and the supporting ecosystem, WIOCC is committed to continuous investment in network growth, ensuring that Africa is ready for future data volume demands.

Job Objective
We are looking for a highly motivated and experienced Logistics Operations Manager to oversee and streamline WIOCC’s logistics operations. You will ensure smooth and cost-effective movement of goods while maintaining high customer service standards, compliance, and efficiency.

Location: Lagos, Nigeria
Closing Date: 22nd April 2025

Key Responsibilities

Global Logistics Management

• Manage international logistics operations across air, sea, and road freight.
• Ensure compliance with global trade regulations, local customs laws, and internal policies.
• Track shipments from origin to destination, ensuring timely deliveries and minimizing disruptions.
• Coordinate pre-shipment inspections and work with freight forwarders, customs agents, and third-party logistics providers.

Documentation & Regulatory Compliance

• Ensure accurate logistics documentation, including invoices, customs declarations, inspection reports, and delivery notes.
• Guarantee compliance with international and local customs regulations, ensuring proper HS codes and tax rates.
• Review and approve logistics purchase orders, ensuring proper documentation is attached.

Vendor & Partner Management

• Identify, onboard, and manage global logistics partners, including freight forwarders and transportation providers.
• Negotiate contracts to secure favorable terms, ensuring service quality and cost efficiency.
• Evaluate vendor performance regularly and maintain strong relationships with service providers.
• Enhance the overall vendor and customer experience.

Inventory & Warehouse Coordination

• Support stock management, ensuring timely replenishment and inventory availability.
• Coordinate deliveries with stock controllers and project managers, both locally and internationally.
• Reconcile received goods and ensure timely system updates in NetSuite.
• Implement a standardised reverse logistics process for returned goods.

Process Optimisation & Reporting

• Develop and implement logistics strategies to improve operational efficiency and reduce costs.
• Generate regular performance reports with actionable insights.
• Drive automation initiatives and develop real-time dashboards for performance monitoring.
• Lead continuous improvement efforts to enhance delivery timelines and customer satisfaction.

Problem Solving & Issue Resolution

• Act as the escalation point for logistics-related challenges, ensuring prompt resolutions.
• Manage emergency logistics needs and provide solutions during disruptions.

Sustainability & Innovation

• Promote sustainable logistics practices to reduce environmental impact.
• Stay updated on logistics technologies to foster innovation within the supply chain.

Cross-Functional Collaboration

• Work with procurement to review supplier quotes and ensure compliance before issuing POs.
• Collaborate with the finance team to verify documentation and ensure timely vendor payments.
• Support procurement efforts in vendor evaluation and sourcing activities.

Requirements

Minimum Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Professional certifications such as CILT, CSCP, or CIPS are highly desirable.
• IT proficiency, including experience with logistics management systems and ERP software (e.g., NetSuite), is an advantage.

Experience & Skills

• A minimum of 5 years’ experience in logistics or supply chain management in a multinational environment.
• Proven track record in managing end-to-end logistics operations, including international shipping and vendor management.
• Expertise in customs regulations, HS code declarations, and import/export procedures.
• Experience with warehouse and inventory management.
• Strong analytical, planning, and coordination skills.
• Knowledge of logistics for the telecom or technology sector is an advantage.

Personal Attributes

• Strategic thinker with excellent organizational skills.
• Client-focused, results-driven, and a strong problem-solver.
• Excellent negotiation and stakeholder management abilities.
• Strong leadership and team management skills.
• Ability to thrive in a fast-paced, multicultural environment.
• High integrity and ethical standards.
• Collaborative, able to work independently or as part of a team.

How to Apply
Interested candidates should send their updated CV, including three referees, with the job title in the subject line.