Water, Sanitation, Hygiene (WASH) & Shelter Officer at the Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is a humanitarian non-governmental organization with over 60 years of experience in providing aid to displaced populations worldwide. Our mission is to help refugees and internally displaced persons lead safer and more dignified lives. NRC advocates for the rights of displaced individuals while offering essential services across the shelter, food security, water, sanitation, and hygiene sectors.

Since its establishment in Nigeria in 2015, NRC has been dedicated to supporting displacement-affected communities. With a presence in key locations such as Maiduguri, Yola, and Jos, NRC continues to meet the critical needs of displaced persons while improving their livelihoods and promoting access to essential services.

We are currently seeking a passionate and skilled Water, Sanitation, Hygiene (WASH) & Shelter Officer to join our team in Jos, Plateau State.

Location: Jos, Plateau
Contract Duration: Till the end of 2025
Grade Level: Grade 5 in NRC’s grading structure
Reporting Line: Project Manager
Travel Requirement: 70%-80%

Job Description

The WASH & Shelter Officer will manage the day-to-day implementation of integrated projects, including Education through WASH in schools, and FSL/WASH construction works that support shelter-related activities. The role will involve preparing technical designs, Bill of Quantities (BoQs), supervising construction works, and offering technical support for project implementation. The officer will collaborate closely with WASH officers, Shelter teams, FSL, and Education project officers to ensure timely and efficient delivery of construction activities.

Key Responsibilities

General Responsibilities:

• Ensure compliance with NRC policies, tools, and guidelines.
• Contribute to the integrated project plan by consolidating all construction projects at the core competency level.
• Prepare and submit status reports as required by management.
• Maintain proper filing systems for all project documents, including BoQs and completion certificates.
• Suggest technical improvements for the construction of WASH facilities, such as classrooms, latrines, water points, and irrigation systems.
• Prepare accurate progress reports and technical documentation.
• Assist in the capacity-building of project staff and community volunteers involved in construction projects.
• Engage with local authorities, stakeholders, and community members to ensure the rights of displaced populations are upheld.

Specific Responsibilities:

• Coordinate with implementing partners for construction work, including water points, dams, and other related infrastructure.
• Lead community engagements during technical needs assessments, WASH committee training, and other mobilization activities.
• Supervise and monitor contractors’ work to ensure adherence to specifications and quality standards.
• Collaborate with the supervisor to prepare Terms of Reference (ToRs) for selecting local team members, such as masons and carpenters.
• Develop necessary construction tools, such as drawings, technical specifications, and service contracts.
• Contribute to the monitoring and evaluation of project activities and ensure that project documents, including photos, BoQs, and technical drawings, are properly archived.
• Ensure the efficient and quality use of materials in line with national and local construction guidelines.
• Ensure construction activities meet the objectives and deadlines set for project completion.
• Report on challenges, lessons learned, and any obstacles affecting project implementation.

Qualifications

• University Degree in Environmental Health, Hydraulics, Hydrology, Civil Engineering, Public Works, Architecture, or a related field.
• Higher education certification is an added advantage.
• A minimum of 3 years’ experience as a Project Officer in a humanitarian or recovery setting.
• Strong knowledge of WASH principles, especially in conflict-affected environments.
• Experience working in volatile contexts.
• Proficiency in written and spoken English.

Key Skills and Experience

• Proven expertise in construction works, including borehole construction/rehabilitation, water points, latrines, and irrigation systems.
• Knowledge of soft WASH components, including community sensitization and construction activities.
• Project design and planning skills.
• Strong analytical and monitoring capabilities.
• Experience in conducting qualitative and quantitative assessments to identify and address project gaps.
• Ability to work effectively within a diverse team and in a challenging environment.
• Familiarity with local cultures and languages of the project area.
• Proficiency in using Microsoft Office (Word, Excel, PowerPoint) and CAD software.

What We Offer

• Creative Work Culture: At NRC, we encourage innovative ideas and take responsibility at all levels. You’ll have plenty of opportunities to contribute and make an impact.
• Learning and Growth: NRC fosters a collaborative work environment where employees learn from each other. New staff receive support through training, mentoring, and opportunities for personal and professional development.

Note:

• This position is open to Nigerian nationals only.
• Female candidates are strongly encouraged to apply.