Jubaili Agrotec
Jubaili Agrotec is a leading force in Africa’s agricultural sector, committed to growth, sustainability, and innovation. With strong roots across 6 countries and 16 markets, we continue to support farmers and agribusinesses through reliable agricultural products and advanced solutions.
We’re currently looking for a dedicated IT Help desk Officer to join our team in Abuja.
Job Title: IT Help desk Officer
Location: Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Provide first-level technical support for issues related to internet connectivity, network systems, printers, Remote Desktop applications, and other IT equipment.
- Install, maintain, and troubleshoot desktops, laptops, and printers within the company network.
- Keep inventory records up to date for computers, printers, and related IT equipment.
- Monitor supply levels for printing materials and update supplier status for internal use.
- Escalate unresolved issues to the IT Helpdesk Specialist when needed.
- Regularly track system alerts and logs for IT equipment and applications.
- Perform scheduled backups and restorations, ensuring data integrity and availability.
- Prepare and update daily checklists to ensure smooth network and service operations.
- Provide configuration and training support for sales team handheld devices.
- Ensure all desktops and laptops are regularly updated with the latest security patches.
- Carry out assigned tasks and projects from the IT Helpdesk Specialist or branch supervisor.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, or related field.
- 2 to 3 years of relevant work experience.
- CCNA certification is an added advantage.
Application Deadline
30th April, 2025
How to Apply
Interested and qualified candidates should send their CV using IT Helpdesk Officer as the email subject.
To apply for this job email your details to hr.abuja@jubailiagrotec.com